South African Mobile Telecommunications Accessibility Survey 2015

As South Africans who are living with disabilities, we find that we are sidelined as customers especially by the mobile networks.

 

The mobile networks, especially, are not necessarily interested in hearing what we’ve got to say.  They only try to conform to the minimum requirements enforced, (if ever) by ICASA.  I’m specifically thinking of MTN, who told me that they (know what they are doing, thank you very much); and that was more than five years ago.

 

Vodacom has a special needs helpdesk but, I, in particular, had a very bad experience with them and thus, I’m not a customer of theirs.

 

We should not be limited to a particular network just because they have a special needs desk.

 

The other networks have a lot to offer and they can actually provide the special needs assistance, if they really want to, without breaking the bank.

 

In 2013, we wanted to get your input on the accessibility for persons living with disabilities of the mobile networks in South Africa.

 

Many of you completed the survey.  Thank you.

 

I’ve engaged with Telkom Mobile and provided them with the statistics of the survey but, I haven’t received any feedback from them yet.

 

 

Just over 2 years later, I’ve decided to ask you for your input once again.

 

Please Click here to complete the survey.

 

It should not take you longer than 20 minutes but, depending on how much you have to add, it may just take a bit longer than that.

 

Should you require any assistance, you can contact us during office hours on 0127533663 and we will try to assist.  Alternatively, you can email us at admin@AccessTech.co.za.

 

Let’s try and use this platform to enable us to provide solutions suggestions to the mobile providers in addressing our needs as persons living with disabilities.

Samsung Galaxy A5 – First impression

Samsung Mobile South Africa recently delivered the Samsung Galaxy A5 SM-A500F for testing and evaluation.

I will be putting this little beauty through its paces for the next 2 weeks or so; I’m just waiting for a nano-sim as the one I usually use got feet somehow.

The box comes with the usual items; nothing spectacular or strange. Charger, headset with microphone, USB charger and the obligotory booklets.

I must say that I love the feel of the phone. It feels solid and well-build. I like that.

However, turning Talkback on was a bit of an ordeal. (Note that this may be specific to the South African model.)

I had to get sighted asistance to turn talkback on in settings. Everything in the settings menu is vertically arranged so, the person must just scroll down in settings, find accessibility and go in; then find vision and tap on it. Talkback is the first item in vision.

After this, you can enable the triple click option and allocate it to Talkback or whatever you prefer.

The screen is responsive to touch and thus far, I was able to setup my Google account, even though I haven’t inserted my sim yet.

It is running Android V4.4.4 KitKat and I’m not sure if we will see an upgrade to v5 or not.

Excuse me while I get ready for some fun times.

Samsung Galaxy A3 and A5 now in South Africa

JOHANNESBURG, South Africa – 29 January, 2015 – Samsung Electronics South Africa has confirmed the local availability of the GALAXY A3 and GALAXY A5.

The devices feature refined full metal body designs that are 6.9mm and 6.7mm thin, respectively. Both the GALAXY A5 and GALAXY A3 will come in a variety of colours, including Pearl White, Midnight Black and Champagne Gold, to accommodate the personal style and preference of their diverse users.

Review

We have been promised that a review unit will be provided as soon as possible.

I must admit that I am rather excited although I am somewhat skeptical as to why it is running on an older version of Android.. That for me might be a deal breaker.

Availability

The devices are available through Samsung Experience stores, leading retailers and local mobile operators.

How much does it cost?

Continue reading Samsung Galaxy A3 and A5 now in South Africa

Pricing for the Samsung Galaxy S III and S III Mini in South Africa

Yet another price comparison.

 

Admittedly the Apple iPhone 5 and the Samsung Galaxy S 4 is out of the range of many users.  For this reason, I have decided to check out how much it would cost to get either the Samsung Galaxy S III or the little brother, S III Mini on contract or cash. Continue reading Pricing for the Samsung Galaxy S III and S III Mini in South Africa