South African Mobile Telecommunications Accessibility Survey 2015

As South Africans who are living with disabilities, we find that we are sidelined as customers especially by the mobile networks.

 

The mobile networks, especially, are not necessarily interested in hearing what we’ve got to say.  They only try to conform to the minimum requirements enforced, (if ever) by ICASA.  I’m specifically thinking of MTN, who told me that they (know what they are doing, thank you very much); and that was more than five years ago.

 

Vodacom has a special needs helpdesk but, I, in particular, had a very bad experience with them and thus, I’m not a customer of theirs.

 

We should not be limited to a particular network just because they have a special needs desk.

 

The other networks have a lot to offer and they can actually provide the special needs assistance, if they really want to, without breaking the bank.

 

In 2013, we wanted to get your input on the accessibility for persons living with disabilities of the mobile networks in South Africa.

 

Many of you completed the survey.  Thank you.

 

I’ve engaged with Telkom Mobile and provided them with the statistics of the survey but, I haven’t received any feedback from them yet.

 

 

Just over 2 years later, I’ve decided to ask you for your input once again.

 

Please Click here to complete the survey.

 

It should not take you longer than 20 minutes but, depending on how much you have to add, it may just take a bit longer than that.

 

Should you require any assistance, you can contact us during office hours on 0127533663 and we will try to assist.  Alternatively, you can email us at admin@AccessTech.co.za.

 

Let’s try and use this platform to enable us to provide solutions suggestions to the mobile providers in addressing our needs as persons living with disabilities.

South African Banking Accessibility Survey for blind and visually impaired persons

If you are living in South Africa and live with a visual impairment, you are no doubt one of those who might have received terrible service from your bank.

 

Or, just perhaps they might have amazed you with their accessibility of their products and/or services.

 

You may also recall the difficulty that I’ve had with FNB in the past and ABSA who joined them in ignoring our calls for action on fixing the inaccessibility of their services.  If you haven’t read those articles, let me just say that their attitude stinks and that FNB still dismissed my request for dialogue even though I have approached them as the representative of Blind SA, a national consumer organization of and for the blind.

 

Either way, we have finally launched the South African Banking Survey that you can now complete.

 

The purpose of this survey is to gain a greater understanding of the service needs of people with visual impairment who are making use of products and/or services provided by banks in South Africa.

 

We are seeking people who are blind or visually impaired (or their caregivers), who are willing to complete a few questions.

 

If you want to be contacted for assistance to complete the survey, please let us know on Facebook or on Twitter.  Optionally, please phone us on 0127533663.

 

Thank you to Unlocking Abilities (PTY) Ltd. for hosting the survey.

Comparing the Apple iPhone, 6, 6 Plus, 6s and 6s Plus

Not sure if you should upgrade to the latest iPhone?

Don’t worry, it is rather confusing but, hopefully the below table will give you a quick idea of the major differences.

 

If you hate tables, let me say this:  If you have just upgraded to the iPhone 6, there is not a real reason to want to upgrade now, unless you really want the 3d Continue reading Comparing the Apple iPhone, 6, 6 Plus, 6s and 6s Plus

SA varsity develops tech to detect hearing disability

The University of Pretoria has developed low-cost technology that helps in diagnosing hearing disability.

The technology, called hearScreen, is a patented smartphone application that provides a mobile health solution for early detection of hearing loss and links patients to required health services. The software can turn any smartphone into an audiometer to test people’s hearing. Continue reading SA varsity develops tech to detect hearing disability

What we know about the upcoming Blackberry Priv

Blackberry is really trying hard to get it right and for their sake, I hope it will give them some leverage.

The Priv features a 5.4″ Quad HD display with curved glass and runs on the Snapdragon 808 chip with dual-core 1.8GHz Cortex-A57 and quad-core 1.44GHz Cortex-A53 CPU plus Adreno 418 GPU.

The main camera of the BlackBerry Priv is an 18MP Sony MX230-S with 4K video recording and a dual-LED flash.

The BlackBerry’s setup also features Schneider-Kreuznach optics.

The Priv will be running on Android 5.1.1 Lollipop with some BlackBerry exclusive apps and services. There will be an app to help you transfer content from various devices, including old BlackBerries.

 

From an accessibility point of view, and probably for the physical qwerty keyboard fans, this is going to be an interesting option as the selection on Android phones with physical qwerty keyboards are really small and I don’t think that there are any devices in South Africa at present.  The old and outdated ones doesn’t count.

 

Below is the video, introducing the Priv.

 

I will update this post the moment I learn anything else.