South African Mobile Telecommunications Accessibility Survey 2015

As South Africans who are living with disabilities, we find that we are sidelined as customers especially by the mobile networks.

 

The mobile networks, especially, are not necessarily interested in hearing what we’ve got to say.  They only try to conform to the minimum requirements enforced, (if ever) by ICASA.  I’m specifically thinking of MTN, who told me that they (know what they are doing, thank you very much); and that was more than five years ago.

 

Vodacom has a special needs helpdesk but, I, in particular, had a very bad experience with them and thus, I’m not a customer of theirs.

 

We should not be limited to a particular network just because they have a special needs desk.

 

The other networks have a lot to offer and they can actually provide the special needs assistance, if they really want to, without breaking the bank.

 

In 2013, we wanted to get your input on the accessibility for persons living with disabilities of the mobile networks in South Africa.

 

Many of you completed the survey.  Thank you.

 

I’ve engaged with Telkom Mobile and provided them with the statistics of the survey but, I haven’t received any feedback from them yet.

 

 

Just over 2 years later, I’ve decided to ask you for your input once again.

 

Please Click here to complete the survey.

 

It should not take you longer than 20 minutes but, depending on how much you have to add, it may just take a bit longer than that.

 

Should you require any assistance, you can contact us during office hours on 0127533663 and we will try to assist.  Alternatively, you can email us at admin@AccessTech.co.za.

 

Let’s try and use this platform to enable us to provide solutions suggestions to the mobile providers in addressing our needs as persons living with disabilities.

Is your airtime vanishing into the void?

Have you ever loaded airtime just to find that 10 minutes later, you’ve got almost nothing left?

 

Or worse, have you received that dreaded cellphone bill at the end of the month and found a mysterious R1200.00 charge for some (quote of the day) or some junk content that you have never subscribed to? Continue reading Is your airtime vanishing into the void?

Who’s got the cheapest Apple iPhone 6s or 6s Plus deal on contract out there?

So, now we all know what the pricing looks like.

 

Cell C is rather aggressive and taking in to account how (well) the Rand is performing, it is actually quite amazing how they’ve pulled this off.

 

So, do you buy the iPhone 6s cash?  Or would a contract be a cheaper option? Continue reading Who’s got the cheapest Apple iPhone 6s or 6s Plus deal on contract out there?

Apple iPhone 6s and 6s Plus prices from MTN

Today, 16 October, is Apple iPhone 6s day in South Africa.

Vodacom, Cell C and MTN have launched the devices today. MTN was first with a midnight launch and some of the major MTN stores were open to provide eager customers the chance to grab the shiny new phone just in time for work.

Vodacom launched their offering at 06:00 this morning.

But, in this post, we will look at MTN’s strategy to make the iPhone more affordable by extending their contract period from 24 months to 36 months. Continue reading Apple iPhone 6s and 6s Plus prices from MTN